Auto Dealer Monthly, Q4 2018
2 auto dealer today Q4 2018 Ta b l e o f C o n t e n t s ACE Endorsed Publication of the ACE Certification Program Opening Observations 4 they earned it How does a dealership partner win a Dealers Choice Award It starts with gratitude Get the inside scoop on this important program By Tariq Kamal Legal 34 remember leasing is also regulated A Florida highline dealer was charged with failing to reduce the capitalized cost of a lease by the amount of the lessees trade in leading to a drawn out legal battle and a costly decision By Tom Hudson Over the Curb 36 self sabotage will ruin your career If you have never witnessed a top producer or high performing dealer scuttle their own ship just wait Heard has the advice you need to avoid becoming self sabotages next victim By Jason Heard Features 6 The Choice Was Clear The 14th annual Dealers Choice Awards handed 100 Diamond Platinum and Gold awards to 70 winning vendors suppliers and finance sources all voted for by you 26 How to Futureproof Your Dealership Car buyers preferences are shifting rapidly Get ahead of the curve by upgrading your communications ad spend and training regimen By Leonard Buchholz 30 4 Service Revenue Leaks You Need to Fix Learn how to reduce or eliminate wasted tech hours declined services bad scheduling and lost tire sales By Bill Wittenmyer 32 Prepare to Ride the Big Data Wave Connected vehicles could be the key to recapturing lost dealership and brand loyalty By Carla Fitzgerald 26 32 36 30 6 COVER PHOTO GETTYIMAGES COM THOMAS VOGEL
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